In Healthcare SaaS, performance and reliability directly impact patient access and revenue operations. A Boston-based healthcare technology company needed to rapidly expand engineering capacity while transitioning from a monolithic architecture to a microservices-based platform.
Truelogic deployed a high-performing nearshore team of 54 specialists to accelerate platform modernization, improve API performance, and strengthen system reliability, without disrupting live operations.
Client Overview
Industry: Healthcare Technology / SaaS
Services Delivered: Nearshore Staff Augmentation, Microservices Migration, DevOps Implementation, API Optimization
The client delivers a large-scale pharmacy benefits SaaS platform that has helped consumers save over $7B on prescriptions. Operating in a high-demand, high-traffic environment, system uptime, API speed, and reliability are critical to business continuity and user trust.
Rapid growth and increasing platform complexity exposed critical scalability and performance limitations. Legacy architecture and limited internal capacity slowed modernization efforts, while rising user demand required greater system reliability and faster response times. The company needed to scale engineering capabilities without compromising operational stability.
Truelogic delivered strategic staff augmentation combined with deep microservices expertise to accelerate modernization efforts. By embedding senior specialists into the client’s teams, we strengthened backend architecture, optimized APIs, and improved system observability. This approach enabled faster execution while maintaining platform stability during peak demand.
Truelogic enabled rapid team expansion and delivered measurable performance improvements across critical workflows. The engagement improved API response times, reduced error rates under peak traffic, accelerated pricing portal performance, and enabled real-time benefit comparisons without processing slowdowns.
The Challenge:
Modernizing Under
Peak Demand
As platform demand surged, the company faced a dual challenge:
1. Transition from monolithic architecture to microservices
2. Scale engineering capacity quickly without sacrificing quality
The migration needed to occur while maintaining performance across core revenue-generating systems.
Key Challenges:
- Migrating from monolithic systems to microservices architecture
- Supporting peak traffic across pricing and repricing systems
- Scaling engineering capacity rapidly
- Maintaining service standards during infrastructure transformation
- Improving API response times under high-load conditions
The organization required a scalable staff augmentation partner capable of delivering both technical modernization and operational stability.
The Solution:
Strategic Staff Augmentation &
Microservices Expertise
Truelogic implemented a strategic nearshore staff augmentation model, scaling from 1 to 54 remote specialists supporting platform modernization and performance optimization.
Embedded Expertise Included:
- Backend engineers (.NET, Golang)
- Frontend engineers (React)
- QA engineers (Java-based tools)
- DevOps specialists
- Product owners
Technical Improvements Delivered:
- Migration to microservices-based architecture
- DevOps automation and CI/CD pipelines
- API performance optimization
- Scalable cloud infrastructure support
- Agile product alignment across stakeholders
This embedded model enabled rapid modernization while maintaining delivery velocity and operational continuity.
Measurable
Results:
54
REMOTE SPECIALISTSTS
40–60%
FASTER API RESPONSE
75%
ERROR RATE REDUCTION
Operational Impact:
- 40–60% faster pricing API response times
- 75% reduction in error rates during peak traffic
- 50% reduction in repricing portal wait times (3 hours → under 2 hours)
- Real-time benefit comparison without processing delays
- Increased system reliability and platform scalability
- Improved user experience across high-volume workflows
The result: a scalable Healthcare SaaS platform built for sustained growth, reliability, and performance.
Why Healthcare SaaS Companies
Choose Truelogic
Healthcare SaaS organizations modernizing their platforms must balance:
- Performance optimization
- Architecture transformation
- Talent scalability
- Revenue system stability
- DevOps maturity
Truelogic supports healthcare technology companies with:
Nearshore staff augmentationMicroservices migration expertise
DevOps implementation
API performance optimization
Platform scalability engineering
Embedded, long-term delivery teams
Ready to Modernize Your Healthcare SaaS Platform?
If your organization is facing:
Legacy monolithic architecture limitations
API performance bottlenecks
Scaling challenges during growth
Engineering hiring constraints
Infrastructure modernization pressure
Truelogic can help you scale engineering capacity and accelerate secure platform transformation.
